Internet Merchant Policies and Procedures
If you have questions or concerns regarding this statement, you should first contact Lars Jensen at 02 4351-8808.
Collection of Information
In order to use the Cheapest Work Boots website, we may require information from you in order to provide the best service possible.
All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email.
Any information collected by Cheapest Work Boots is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website.
Use of Collection Information
Any details collected from Cheapest Work Boots customers is required in order to provide you with our products and/or services, and a high level of customer service.
Correspondence is recorded in order to provide service references, and to assist in our staff development.
Storage of Collected Information
The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our web store, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are submitted, we simply pass them on in order to be processed as required. We do not store your Credit Card details on our web server.
We follow generally accepted industry standards to protect the personal information submitted to us both during transmission and once we receive it.
If you have any questions about security on our website, you can contact us using our Contact Us web form.
Access to Collected Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by contacting us using our Contact Us web form.
If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date).
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
Cheapest Work Boots uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by contacting us using our Contact Us web form.
You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
Cheapest Work Boots may at its discretion use other third parties to provide essential services on our website or for our business processes. We may share your details as necessary for the third party to provide that service.
These third parties are prohibited from using your personally identifiable information for any other purpose.
Uniform Shirts does not share any information with third parties for any unknown or unrelated uses.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.
Links on the Uniform Shirts site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of www.cheapestworkboots.com.au.
Cheapest Work Boots Security Policy
Cheapest Work Boots uses the eWAY Payment Gateway for its online credit card transactions
eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet.
All online credit card transactions performed on this site using the eWAY gateway are secured payments.
- Payments are fully automated with an immediate response
- Your complete credit card number cannot be viewed by Uniform Shirts or any outside party
- All transactions are performed under 128 Bit SSL Certificate
- All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data
- eWAY is an authorised third party processor for all the major Australian banks
- eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Uniform Shirts
For more information about eWAY and online credit card payments, please visit www.eWAY.com.au.
After ordering online, you will receive an email confirmation from both Cheapest Work Boots and eWAY containing your order details (if you have provided your email address). Our email confirming receipt of your order will normally be sent within a few minutes of your successful order submission. We will attempt to send your goods via Australia Post within in most cases orders will be dispatched within 96 hours from receipt of your paid order; however if goods are unavailable delivery will take a little longer.
If you wish to query a delivery please contact us using our Contact Us web form.
As a respected and law abiding business, we only permit the return of a product should it be deemed faulty or is not as descried on the website. By law, we accept the garments back according to the following three points.
- Should a supplied garment be deemed to be faulty. Please note that we will only replace that item for exact replacement or we will repair it.
- Should a supplied garment not be as described on our website, we will only exchange for the correct garment.
- Garment must be returned for us to assess within 8 days of the customer having received the item.
Please note that once a garment has been embroidered or printed, it can not be returned as faulty garment. It is the responsibility of the branding company or the purchaser to check the quality of garments before branding. By branding the garments, you have accepted the garment to be without fault. Should you instruct us to ship the garments direct to your chosen embroidery or printing company, WORKWEARDIVISION.COM.AU will not be responsible for garments sent once dispatched from our warehouse.
We do not accept returns for exchange, credit or refund simply because the customer has ordered the wrong garment, the wrong colour, the wrong size or has simply changed their mind.
We recommend that you return the product via Registered post and that you pre pay all postage. You assume any risk of lost, theft or damaged goods during transit. Therefore you are advised to take out shipment registration of insurance with your postal carrier. Cheapest Work Boots will not be responsible for parcels lost or damaged in transit if you choose not to insure.